Frequently Asked Questions
Everything you need to know about shopping with NYDJ Apparel.
How do I determine my correct size?
We recommend following our signature 'Lift Tuck Technology' size guide. For the best fit, we often suggest ordering one size smaller than your standard department store size.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are processed within 7-10 business days of receipt.
How long does shipping take?
Standard shipping typically takes 5-7 business days within the continental US. Express shipping options are available at checkout for faster delivery.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
How should I care for my NYDJ denim?
To maintain the fit and color of your denim, we recommend machine washing in cold water with similar colors and line drying to prevent shrinkage.
Can I track my order after it has been placed?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.